Terms and Policy
Booking Policy
A $20 non-refundable deposit is required to book an appointment.
The deposit goes toward the total service cost.
Appointments are confirmed only after the deposit is received.
Cancellation & Rescheduling
Please provide at least 24 hours’ notice to cancel or reschedule.
Cancellations made with less than 24 hours’ notice will forfeit the deposit.
Clients who do not show up will lose their deposit and may be required to prepay future appointments
Late Policy
Clients arriving more than 10–15 minutes late may need to shorten their service or reschedule.
If you are more than 15 minutes late without notice, the appointment may be canceled and the deposit forfeited.
No-Show Policy
No-shows are charged the deposit.
Multiple no-shows may result in being unable to book future appointments.
Extra Guest Policy
Please come alone unless someone is providing transportation or is caring for a child.
Children should not accompany clients unless they are receiving a service.
Payment Policy
Payment is due immediately after the service.
Accepted payment methods: (zelle, venmo, cash Apple Pay. )
Nail Repair Policy
If a nail breaks due to application within 5–7 days, repairs are complimentary.
Damage caused by accidents, picking, or improper care is not covered.
Refund Policy
Due to the nature of nail services, refunds are not provided.
If you are unhappy with your nails, contact me within 48 hours so I can assess the issue and offer a reasonable solution.
Foreign Work Policy
I may decline fills over another technician’s work.
A soak-off and new full set may be required.
Health & Safety Policy
Services cannot be performed if there are signs of fungus, infection, open wounds, or contagious nail conditions.
If you’re feeling ill, please reschedule your appointment.
Service Changes
Please let me know before your appointment if you’d like to change your booked service.
Last-minute additions (such as nail art, French tips, or extra length) may not be possible and may incur additional charges.
Phone Policy
Please limit phone use during your appointment to avoid lint or messy nails
House Call Policy
Travel fees apply based on distance.
A clean, well-lit workspace and accessible parking must be provided.
By booking an appointment, you acknowledge that you have read, understood, and agree to abide by the policies outlined below, including the booking, cancellation, payment, refund, and house call policies. These policies are part of your service agreement.
